General Questions

General Questions

This is our first time renting, will someone show us how to use and drive the RV?

Yes! We are more than glad to help. On your departure day you will get a hands on demonstration of everything your RV has to offer as well as operational and driving tips. Each RV comes equipped with a guidebook for your motorhome. We can also send this to you ahead of time so you can familiarize yourself with your rented motorhome.

How does insurance work and do you provide Insurance for the RV?

Yes, we can provide insurance for every RV rental. By default, you can choose an insurance package during your reservation confirmation process or you can decline and opt-out of our insurance. By declining our insurance you must provide your own insurance by an acceptable Insurance Binder from your personal auto insurer and present this binder to us at least 7 days in advance for verification. If you decline the default insurance, we will send you complete instructions for obtaining a binder from your insurance. Currently, we know of the following 5 companies which will provide an acceptable Binder at very little or no cost to you: 21st Century, AAA, Allstate, State Farm etc. If you are with one of these 5 companies then you can safely decline the default insurance. The following companies cannot provide an acceptable binder and therefore you will need to accept the default insurance cost (Ameriprise, Amica, Fred Loya, Farmers, Freeway, Hartford, Geico, GMAC, Liberty Mutual, Mercury, Nationwide, Progressive, Traveler or Wawanesa). Our default insurance covers full comprehensive and collision coverage for the RV less a $1500 deductible per claim. The default insurance also gives state minimum liability coverage with no deductible. You have the option to purchase additional liability insurance up to $1 million.

We are here to help, any other questions you may have pertaining to insurance, do not hesitate to give us a call or send us an email.